This section is about requesting training courses outside of convention and the one regional conference as described in the Presenter Development section of this guide.

Because of the preparation and number of people involved in the presentation of training courses, the request process is very different than for the other courses. Both participants and Presenters are likely to be traveling long distances for a training course. Since no one wants to waste such a trip, requesting a training course takes a partnership in negotiation between the Training Course Coordinator and the requester. Before detailing the request process here are some sections on information to consider before making the request.

Training Course Size & Duration

On line portion
Group Size1
Basic Skills: Presentation Skills (PS)
2 hrs
3 hours
Basic Skills: Facilitation Skills (FS)
3 hours
Basic Skills Combo Class
2 hrs
5-6 hrs
Launch Content Training (LCT)
1 1/2 hrs
Explore Content Training (ECT)
2 -2 1/2 hrs
8 hours
Achieve Content Training (ACT)
1 1/2 hrs
4 hours
Discover Content Training (DCT)
1 1/2 hrs
3 hours
Serve Content Training (SCT)

Embedded in Serve Weekend3
1FS and ACT can be done with three people if there are one or two extra people to serve as participants in the exercises. No training course should really go below groups of two trainees so everyone has a chance to exchange feedback with at least one peer. Three is really optimal for the presentation based courses. Consideration should also be given to having large enough groups to make maximum use of a Trainer with limited travel funds. One Trainer/Observer is needed for each group.
2The durations are based on maximum group size. Fewer people usually takes less time up to a point with the Content courses as a set amount of material best be presented. The only difference is how many practice sections of the content each trainee presents.
3As with Serve itself, SCT cannot be requested.

Site Coordination
Because of the length of training courses, it will be necessary to make plans for at least one meal per course. If multiple courses are to be requested, plans will likely need to be made for sleeping arrangements as well. As described in the Presenter Development section of this guide, it is the intent for the training to be done over time not all at once. However, because everyone involved is a volunteer with limited resources, requests are often made to be cost and time effective. A weekend can be set aside for training in which the combo Basic Skills courses are presented on Friday night and a content courses on Saturday and Sunday. That arrangement will make a very intense weekend for the Trainer if they are doing more than one course. It is recommended that a person not get trained in more than 2 content course. Because trainees and trainers alike may be flying in, support is also needed for transportation. Asking members of a nearby chapter or other alumni who are not participating in training to fulfill these functions as well as host out of towners has proven quite successful.

Hosting a training course in conjunction with a section conference or similar event is a tempting way to address site issues. The primary considerations are whether enough alumni will be free from other obligations to participate in training and if the scheduled activities of the conference will be compatible with the course schedule. If you choose to go this route, you probably do not want to request more than one course; at the most two, scheduling one for Saturday and one for Sunday. Having one course starting at 8am on Sunday can be a very effective way of allowing alumni with other obligations to complete training.

In addition to eating and sleeping, there are the facilities for the courses themselves. Every small group will need a room. For PS, LCT, ECT, and DCT those rooms need classroom like set up including a projector. (Many trainers can supply a personal projector, but you should have a plan in case they cannot.) For FS and ACT, those rooms need to have space for the group to move around during exercises.

Making the Request [1]
The request for a training course request can begin by: 1) a local alumni who express an interest in training, 2) the Regional LD chair seeing a need, 3) the District Training Coordinators or Training Coordinator encouraging a training course in an area. The Regional Leadership Development Chair plays a significant role bye encouraging participant participation. The training committee when a request comes in will contact the trainers to get the trainer lined up. A member of the committee will also arrange for the online portion if one is not always scheduled.

Local Alumni Initiating Request
  • Local alumni contact the Regional LD Chair
  • The Regional LD Chair may wish to put out a call to the rest of the region asking if anyone else is interested in training. Clearly there are other points in this process where it is appropriate to recruit other trainees as well.
  • Once the initial group of committed individuals is defined, the Regional LD Chair ensures there are the minimum number of participants, a facility, and some target dates amenable to all the group members preferably two months in advance.
    • It would probably be a good idea to check the APO Leadership Calendar on Google to ensure there are not other large trainings planned for the weekends requested. It may be possible to have enough Trainers to perform two small training weekends on opposite ends of the country.
  • TheRegional LD Chair contacts the Training Course Coordinator with this information and the courses being requested.
  • The Training Coordinator immediately responds confirming that those dates are at least possible. It may be that the Training Committee is already working with another Regional LD Chair to schedule a training course that is not yet on the calendar.
  • Once the Regional LD Chair and Training Committee agree to possible dates and site, the Training Committee will solicit Trainers via the their Yahoo Group.
  • As with other course requests the Training Committee will let the requesting Regional LD Chair know their progress within two weeks and continue with regular communication about first logistics and then registration until registration closes and communication becomes the responsibility of the course Director.
  • When Trainers respond with their availability, the Training Committee will notify the Regional LD Chair to determine the maximum number of participants that can be accommodated Observers who are also on the yahoo group will also respond if they are available
    • It is certainly possible that additional Trainers may later become available allowing more spots to be added. The availability of Observers will allow more spots to be added also
  • When a date is agreed upon, the Training Committee adds the course(s) to the calendar on the LD portion of the national web site and onto the APO Leadership Calendar on Google. A google spread sheet is created for the event with contact information for all participants.
  • See the section “Registering for a Training Course” under “Becoming an APO LEADS Presenter” in the Presenter Development portion of this guide for more details on the registration process.
    • All potential trainees must fill out information on the Google spreadsheet even if they were among the initial group that asked the LD Chair to place the request.
  • The Training Committee and Regional LD Chair should clearly agree to who will send the Trainees logistical information such as directions, housing, meal arrangements, etc. It does not even have to be one of them if another person is fulfilling the role of site coordinator. It just needs to be clear whose responsibility it is.
  • The Regional LD Chair has primary responsibility for promoting the training within that region and may wish to promote it nationally as well. The Training Committee has primary responsibility for promoting it nationally.

Presenter Development Coordinator Initiates Request

Based on course requests and current number of presenters, the Course Coordinators determines where there is a need for more presenters for a particular course. Using this information the Course Coordinator contacts the Training Committee to see if there alumni in the area who would like to be trained as presenters for that course. It may be that some of those alumni may be able to attend training that is already scheduled. If not, once a group of alumni is found the Regional LD Chair will need to find a site and the request process continues in essence as above.

A record of trainees as they progress through the levels of training will be maintained in the database that is part of the National Leadership Development web site at A record will be created each time a Presenter is observed this includes Basic Skills courses, Content Training Courses, observations as an Apprentice, etc. Each person can view their own training record. Course Coordinators can also view the information as it will assist them in making assignments. Trainers and Observers are the only ones who can edit the information. The information will be used to guide each Presenter’s future training. Hopefully each Presenter will also use this on-going access to their feedback to help develop skills.

It is the responsibility of the Trainers to build the database by entering their observations into the form. They must also update the level of the presenter if a promotion is made and the date of the Presentation for both themselves and the Presenter they observed. Course Coordinators are responsible for updating the level and date when an observation is not involved. Trainers who run training courses are also responsible for entering dates that a Presenter passes a training course. Trainers of the Basic Skills courses will be responsible for entering participants into the database. Any problems regarding the use of the database should be directed to and to the Training Committee.

Additionally all the information, rosters and evaluations, from the training will be submitted to the National Office. The Trainer is responsible for delivering this material to the National Office

Becoming a Presenter
Evaluation System
Basic Course Descriptions
  1. ^ request flow chart